Shipping and returns
Your ordered products will be shipped by us as soon as possible after receipt of your order. Delivery within Austria usually takes three to four working days after the order has been placed, while the delivery time to Germany is four to six working days. The delivery is carried out by our partner DPD. Shipping and packaging costs are not charged to our customers.
You can send your order back to us within 14 days without giving a reason. As soon as the package has arrived, you will get 100% of your money back, including the delivery costs. Before returning the package, please send us an email to firstname.lastname@example.org stating the product to be returned and your name. For more information, please read the "Right of Withdrawal" subpage.